Model demo
Our model is at the heart of how pitchblue work. Our whole approach is rooted in helping you achieve real business results. To get you there we focus on developing clear insights on which to base our culture and organisational development programmes. From insight we get clear actions and from the right actions, we deliver real bottom line results. It’s an effective way of delivering sustainable organisational change.
Insight
Our insights deliver a clear picture of where you are now and where you need to be in the future. We use a range of tools and diagnostics to uncover the issues you face, the strengths, the gaps and potential areas for improvement.
Action
Following on from this we identify the appropriate actions and start work on developing, designing and planning core solutions. This leads onto the delivery of organisational change programmes with a key focus on addressing the critical issues needed to drive improved performance.
Results
Driven by a passion for making a difference to organisations, our programmes always deliver real results. We use a mix of KPIs to measure success and to deliver sustainable change into organisations.
ANALYSIS AND UNDERSTANDING
Business immersion
We get to know you better than you know yourself. Getting under the skin of your organisation is essential for any organisational development to be successful.
Understanding your story, the evolution of your business, your strengths, your challenges, your ambitions and aspirations is just the start.
Through meaningful conversations and in-depth research and analysis, we get to the heart of your organisation.
This means, that rather than using first impressions, we use genuine insight help drive your business forward.
ANALYSIS AND UNDERSTANDING
Culture evaluation
In today’s commercial environment, culture affects everything you do as an organisation and having a 'fit for purpose' culture is a must-have for any forward-thinking business.
We use the BQi culture survey to measure your performance against the 9 critical components of performance-focused culture.
Defining your culture and identifying which parts support the achievement of your goals and which parts are holding you back is essential if you want to improve business performance.
ANALYSIS AND UNDERSTANDING
Capability assessment
What skills do your people possess, where can we leverage strengths, where are the gaps? Where do we need to focus to ensure you have the capabilities necessary to significantly improve your business performance?
Our process gives you detailed answers to these questions and enables you to clearly identify what needs to be improved or addressed. We can use this insight to develop a clear capability map that can be embedded across your business.
ANALYSIS AND UNDERSTANDING
Scope and objectives
We know that the more and the better insight you have the better the outcome.
At the end of our insight phase, together we will define the scope of activity, that if completed, will bring about the tangible, measurable improvements required by your business.
It may be that we help you develop the action phase and deliver the solutions yourself. Alternatively, we know we have the experience and capability to take these results and design, develop, and deliver bespoke solutions that will bring about measurable improvements in your business performance.
PLANNING AND DESIGN
Solution design
Using our knowledge about you, your organisation and the scope of activity from the insight phase, it’s now time for us to get creative. Organisation development by its very nature impacts on numerous areas of the organisation, and working out how we will address your needs in a comprehensive, aligned and systematic way is the next step.
Each solution may simply be an individual project or it may involve numerous inter-connected projects. Either way, we will work in partnership with you to ensure each solution is fit for purpose and directly addresses the needs of your organisation.
PLANNING AND DESIGN
Planning and resource
With agreement over the best way forward, we then work up a plan to deliver your solution. Considering three key timescales - the ‘quick wins’, the ‘tactical activities’ and the ‘strategic plans’, we establish which activities fit into which timescale and develop project plans with clear targets, resources, objectives and outcomes.
We then hand pick members of the pitchblue team with the experience and competence needed to support your project. We draw on both our teams’ breadth of knowledge and practical skills to ensure the project team we provide will help you achieve your core business objectives.
We also set up and organise all the project management systems needed to ensure the plan is successful.
PLANNING AND DESIGN
Project build
Taking each project in turn, we put the ‘meat on the bones’, and develop the specific approach, content and resources needed to make sure the required development and change happens.
Integrating what we do with the elements of your business that drive success is fundamental to every project, and time spent here ensures the projects we build give you the very best return on investment.
These projects often vary significantly from an organisational redesign or a whole-business culture change initiative to a targeted leadership programme; but rest-assured it is bespoke to you and your situation.
“pitchblue are extremely flexible…they go out of their way to tailor what they do to our own specific needs. We have no hesitation in recommending their services.”
Training and Development Co-ordinator from one of the UK’s premier universities.
DELIVERY AND IMPLEMENTATION
Critical business interventions
Organisational development is a wide-ranging discipline, and as every client has their own specific challenges, we will work with you to deal with the critical issues affecting you, whatever they may be.
We know your resources are stretched, we know that you have to do more with less. From developing strategy to defining core values, from competency frameworks to management toolkits, we will deliver the interventions needed to ensure you get results.
DELIVERY AND IMPLEMENTATION
Culture change
Culture beats strategy every time.
A healthy culture will drive the right behaviours in your organisation and help you achieve business success. Having used the BQi culture survey to measure your performance against the 9 critical components of a performance-focused culture, we will deliver a personalised series of interventions, programmes and initiatives which will help you create a sustainable fit-for-purpose culture.
DELIVERY AND IMPLEMENTATION
Organisation design
We use our insight and experience to identify the most effective way to align your business structure with your business strategy.
We help build and implement an evidence based organisational design that succeeds in addressing issues such as speed of decision making, flexibility of resource and responsiveness to market conditions.
DELIVERY AND IMPLEMENTATION
Leadership development
We know that many leadership development programmes aren’t effective because they aren’t specific enough to effectively address the needs of the individuals concerned.
Our leadership development programmes are focused on equipping your business leaders with the skills and behaviours they need to get the most from your people, your teams and your business. We use a range of diagnostic tools, including our own 360 leadership diagnostic to identify each individual leaders’ personal development needs against a robust set of core leadership competencies.
To ensure maximum impact, individual leaders needs are normally addressed on a one-to-one basis. However, where development themes emerge across multiple leaders, these are more effectively addressed on a group basis.
RESULTS
Future independence and sustainability
From the very beginning, we work hard to make sure you have people in your business with the skills and knowledge to build on the successes from our engagement and deliver further benefits in your business.
We want to ensure that when our defined project is reaching its conclusion, that there is a focused sustainability plan in place for your people to follow.
To help them do this we also make sure we have transferred and embedded the necessary toolkits, frameworks, systems and processes in the organisation for you to continue the legacy we have worked with you to create.
“pitchblue has supported a number of our subsidiaries in developing the management teams of these businesses to deliver successful and sustainable growth. There have been a variety of projects but in each case the benefits have been derived through the knowledge handed on and also the focus and personal support provided to these teams.”
Chairman, Global offshore services company
RESULTS
Performance evaluation
We always work closely with our clients from the very beginning of a piece of work to the very end to ensure that the project achieves its objectives.
We look back with you at the initial ambitions and aspirations for the project, explore the successes and benefits achieved, both within and beyond the original project scope, and track the journey we have been on and the lessons learned along the way.
We understand the investment made in time, money and resource to any project and at pitchblue we are only satisfied when our clients tell us that they couldn't have done it without us.
“We couldn’t have done this without you….” - Group COO, from one of the UK’s top five house builders.
RESULTS
Ambitions and recommendations
We recognise that at the end of a project what comes next for our clients is really important. Helping you to leverage the strengths you have built and chart a course for future business success is all part of the approach.
Your organisation will now have a different platform from which its new thinking can be developed and its future ambitions realised.
ANALYSIS AND UNDERSTANDING
Business immersion
Getting under the skin of what drives your organisation is essential for any organisation development programme. We begin by meeting with you to understand your business ambitions and aspirations.
We then explore the patterns of your performance to date, the evolution of your business, your strengths, your challenges and how you currently measure the performance of your business under four specific indicators - Financial, Customer, Employee and Operational performance.
ANALYSIS AND UNDERSTANDING
Culture evaluation
In today’s commercial environment, having a ‘fit for purpose’ culture has become a must-have. Defining your culture and identifying which parts support the achievement of your goals and which parts are holding you back is essential if you want to improve business performance.
We use a variety of diagnostic tools to help you understand your culture including the BQi which measures your performance against the 9 critical components of a performance-focused culture.
ANALYSIS AND UNDERSTANDING
Capability assessment
What skills do your people possess, where can we leverage strengths, where are the gaps? Where do we need to focus to ensure you have the capabilities necessary to significantly improve your business performance?
Our process gives you detailed answers to these questions and enables you to clearly identify what needs to be improved or addressed. We can use this insight to develop a clear capability map that can be embedded across your business.
ANALYSIS AND UNDERSTANDING
Scope & objectives
We need to understand the objectives, targets and success criteria you have for the project more generally so this is a crucial step in ensuring that the work we do with you will deliver tangible, measurable benefits to your business. We follow a tried and tested approach that helps us get under the skin of your business and refine a clear set of project deliverables – we understand what success will look, sound and feel like to your organisation.
PLANNING AND DESIGN
Solution design
With a clear scope for the project and a clear set of success indicators, we then give you a breakdown of the elements of the business that are working work well for you, the areas that could benefit from a degree of improvement and of course, and the areas that are causing dysfunction. With a sensible and practical timeline, we then work up a range of specific options and solutions that we feel will work best for you.
PLANNING AND DESIGN
Project planning and resourcing
With agreement over the best way forward, we then work up a project plan for the duration of the entire project. Our plans have four key timescales - the "just do its", the "quick wins", the "tactical activities" and the "strategic plans". We establish which activities fit into which timescale and develop project plans with clear targets, resources, objectives and outcomes.
To ensure the plan is successful, we then hand pick members of the pitchblue team with the experience and competence needed to support your project. We draw on both our teams’ breadth of knowledge and practical skills to ensure the project team we provide will help you achieve your core business objectives.
PLANNING AND DESIGN
Programme build
With the plan in place and the right people dedicated to the project, we then design and build your specific programmes. Every programme will be bespoke to you, and designed to meet your specific needs and wants. Integrating what we do with the elements of your business that drive success is fundamental to a project and time is spent making sure the programmes we design give you the best possible return on investment. These programmes often vary significantly from an organisational redesign or a whole-business culture change initiative to a targeted leadership programme; but rest-assured it is bespoke to you and your situation.
“pitchblue are extremely flexible…they go out of their way to tailor what they do to our own specific needs. We have no hesitation in recommending their services.”
Training and Development Co-ordinator from one of the UK’s premier universities.
DELIVERY AND IMPLEMENTATION
Critical business interventions
With organisational development being a wide-ranging discipline, and with every client having their own challenges, each approach we take will be different. We will work with you to deal with the critical issues and capitalise on the core enablers of success, whatever they may be. We know your resources are stretched, we know that you have to do more with less. We also know that you need results.
DELIVERY AND IMPLEMENTATION
Culture change
Culture beats strategy every time! A performance focused culture will drive the right behaviours in your organisation and help you achieve business success. We deliver a personalised series of interventions, programmes and initiatives which will help create a sustainable fit-for-purpose culture.
DELIVERY AND IMPLEMENTATION
Organisation design
We use our insight and experience to identify the most operationally effective way to structure your business. We help build an intelligently designed organisation that succeeds in improving speed of decision making, increasing flexibility of resource and enabling you to be more responsive to your market conditions.
DELIVERY AND IMPLEMENTATION
Leadership development
We design and deliver leadership programmes in organisations. These programmes are focused on equipping your business leaders with the skills and behaviours they need to get the most from your people, your teams and your business.
RESULTS
Future independence and sustainability
From the very beginning, we work hard to make sure you have people in your business with the skills and knowledge to build on the successes from our engagement and deliver further benefits in your business. We want to ensure that when our defined project is reaching its conclusion, that there is a focused sustainability plan in place for your people to follow. To help them do this we also make sure we have transferred and embedded the necessary toolkits, frameworks, systems and processes in the organisation for you to continue the legacy we have worked with you to create.
“pitchblue has supported a number of our subsidiaries in developing the management teams of these businesses to deliver successful and sustainable growth. There have been a variety of projects but in each case the benefits have been derived through the knowledge handed on and also the focus and personal support provided to these teams.”
Chairman, Global offshore services company
RESULTS
Performance evaluation
We always work closely with our clients from the very beginning of a piece of work to the very end to ensure that the project achieves its objectives. We look back with you at the initial ambitions and aspirations for the project, explore the successes and benefits achieved, both within and beyond the original project scope, and track the journey we have been on and the lessons learned along the way. We understand the investment made in time, money and resource to any project and at pitchblue we are only satisfied when our clients tell us that they couldn't have done it without us.
“We couldn’t have done this without you….” - Group COO, from one of the UK’s top five house builders.
RESULTS
Ambitions and recommendations
We recognise that at the end of a project what comes next for our clients is really important. They have a new platform from which they can begin to think differently about their future ambitions. Helping our clients to leverage the strengths they have built and chart a course for future business success is all part of the approach.